Alexandra Mack, Ph.D., M.A.
Alex leads innovative problem solving and strategy development based on a deep understanding of the surrounding culture and activities. She has brought this combination of customer-centered design, innovation, market research, opportunity identification, business planning, and cultural change to projects across verticals, including health care, retail, software, and financial services. She was a Senior Fellow in Pitney Bowes’s Strategic Technology and Innovation Center, and prior to Pitney Bowes, she spent several years consulting in marketing, design, and strategic research. From 2011-2017 she served on the Executive Board of EPIC, an international organization whose membership drives the integration of human centered perspectives, methods, and theory into business practices. Since 2013 she has been a member of the ACM’s Distinguished Speaker Committee. Alex received her PhD in Anthropology from Arizona State University. She also holds an MA in from the University of York and an AB in Anthropology from Harvard University.